Privacy Policy
Last Updated: 11.08.2024
This Privacy Policy describes how eternalsoulwriter ("we," "us," or "our site") collects, uses, and discloses personal information when you visit our site [eternalsoulwriter.com] (hereinafter referred to as the "Site").
Information Collected
We may collect personal information that you directly provide to us when interacting with the Site. This may include:
- Contact Information: Such as your name, email address, and any information you provide when filling out the contact form or subscribing to our newsletter.
- Payment Information: When processing payments for digital products or coaching sessions, we collect payment details necessary to complete the transaction securely.
- Usage Information: Such as your IP address, browser type, operating system, and other technical information automatically collected when you visit the Site.
Data Collection Through Forms
- Contact Form: Located on the "Home" page, this form collects your name, email address, and message content. This information is used solely to respond to your inquiries and provide support.
- Newsletter Subscription Form: This form collects your name and email address to send you updates, news, and promotional content related to eternalsoulwriter.com. You can unsubscribe at any time using the link provided in the emails.
Social Features
We utilize social features such as sharing buttons or social plugins provided by Facebook, Instagram, TikTok, and YouTube. Your interaction with these features may result in the collection of specific information by these social platforms, including data about your activity on our website. Such information may include your IP address, browser data, and other technical specifics.
It is important to note that the privacy policies and practices of YouTube, Facebook, Instagram, and TikTok are separate from our privacy policy, and the use of these services is subject to their own terms and conditions.
- YouTube: We may embed videos from our YouTube channel on our website. Your interaction with these videos may result in YouTube collecting certain information as described in their privacy policy. For more information, please refer to the [YouTube Privacy Policy](https://www.youtube.com/privacy).
- Facebook, Instagram, and TikTok: We may use social plugins provided by Facebook, Instagram, and TikTok to enhance your experience on our website. These plugins may collect information about your visit to our site and may set cookies on your device. Please refer to the privacy policies of these platforms for more information on how they collect, use, and protect your personal information:
- [Facebook Privacy Policy](https://www.facebook.com/policy.php)
- [Instagram Privacy Policy](https://help.instagram.com/519522125107875)
- [TikTok Privacy Policy](https://www.tiktok.com/legal/privacy-policy)
Cookie Banner and Google Services
On our site, we utilize services provided by Google, including Google AdSense and Google Analytics, to enhance user experience and provide relevant content and advertisements.
- Google AdSense: An advertising service provided by Google that uses cookies to display personalized ads on our site, based on users' interests and preferences.
- Google Analytics: A web analytics service provided by Google that helps us understand how users interact with our site. This allows us to continuously improve the site and provide a better experience for our users.
When interacting with our site, Google may collect certain information, including IP addresses, browser information, and other technical details, to provide and manage these services. The use of these services is subject to Google's privacy policies. For more information, please refer to the [Google Privacy Policy](https://policies.google.com/privacy).
GDPR Compliance
Legal Basis for Processing (GDPR Compliance)
We process your personal data based on the following legal grounds as outlined in Article 6 of the GDPR:
- Consent (Art. 6(1)(a) GDPR): Where you have provided consent, such as subscribing to our newsletter or using our contact form. You can withdraw your consent at any time, which will not affect the lawfulness of any processing carried out before your withdrawal.
- Contractual Necessity (Art. 6(1)(b) GDPR): Processing is necessary for the performance of a contract with you, such as processing your payment for digital products or services you have requested.
- Legal Obligation (Art. 6(1)(c) GDPR): Where we are required to process your data to comply with legal obligations, such as maintaining records for tax purposes.
- Legitimate Interests (Art. 6(1)(f) GDPR): We may process your data for our legitimate interests, such as improving our services, provided these interests are not overridden by your fundamental rights and freedoms.
Your Rights Under GDPR
As a data subject under the GDPR, you have the following rights regarding your personal data:
- Right of Access (Art. 15 GDPR): You have the right to request access to the personal data we hold about you, including the purposes of processing, the categories of data involved, and the recipients of your data.
- Right to Rectification (Art. 16 GDPR): If you find that any of your personal data is inaccurate or incomplete, you have the right to request that we correct or update it.
- Right to Erasure ("Right to be Forgotten") (Art. 17 GDPR): You can request the deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes it was collected or if you withdraw your consent.
- Right to Restrict Processing (Art. 18 GDPR): You can request that we restrict the processing of your data under specific conditions, such as when you contest the accuracy of your data or object to our processing based on legitimate interests.
- Right to Data Portability (Art. 20 GDPR): You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and you have the right to transmit that data to another controller where technically feasible.
- Right to Object (Art. 21 GDPR): You have the right to object to the processing of your personal data when it is based on legitimate interests or direct marketing purposes. If you object, we will stop processing your personal data unless we can demonstrate compelling legitimate grounds for the processing.
How to Exercise Your GDPR Rights
To exercise any of these rights, please contact us at [digitalartbycarmen@gmail.com]. We will respond to your request as soon as possible, and no later than one month from the date we receive your request. If we require additional time or information, we will inform you accordingly.
Data Security
We employ appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Disclosure for CCPA Compliance
Your Rights Under the California Consumer Privacy Act (CCPA)
If you are a resident of California, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. Below is a detailed overview of your rights under the CCPA and how you can exercise them.
1. Right to Know
You have the right to request that we disclose to you the following information about the personal data we have collected over the past 12 months:
- Categories of Personal Information Collected: The types of personal information we have collected about you.
- Sources of Collection: The categories of sources from which your personal information was collected, such as directly from you, through cookies, or from third-party services.
- Business or Commercial Purpose: The specific purposes for which we collected or used your personal information.
- Third Parties Shared With: The categories of third parties with whom we have shared your personal information.
- Specific Pieces of Information: Upon request, we will provide you with a copy of the specific pieces of personal information we have collected about you.
2. Right to Delete
You have the right to request that we delete any personal information we have collected from you, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
Exceptions include, but are not limited to, situations where the information is necessary for us or our service providers to:
- Complete a transaction or provide a service you requested.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Comply with a legal obligation.
3. Right to Opt-Out of Sale
The CCPA grants you the right to opt-out of the sale of your personal information. While we do not currently sell personal information, if this practice changes, you will have the right to direct us to stop selling your personal information at any time. We will update our Privacy Policy accordingly and provide a "Do Not Sell My Personal Information" link on our site.
4. Right to Non-Discrimination
You have the right to be free from discrimination for exercising your CCPA rights. This means that we will not deny you goods or services, charge you different prices, or provide a different level of service for exercising your rights under the CCPA.
5. How to Exercise Your Rights
To exercise any of the rights described above, please submit a verifiable consumer request to us by contacting us through the contact form on our website or by emailing us at [digitalartbycarmen@gmail.com].
- Verifiable Request: Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. The request must provide sufficient information that allows us to verify you are the person about whom we collected personal information or an authorized representative.
- Response Time: We aim to respond to your request within 45 days of receipt. If we require more time (up to an additional 45 days), we will inform you of the reason and extension period in writing.
6. Authorized Agents
You may also designate an authorized agent to make a request on your behalf. To do so, you must provide the agent with written permission to act on your behalf, and we may also require you to verify your identity directly with us.
7. Financial Incentives
If we offer any financial incentives in exchange for your personal information (e.g., discounts or other offers), we will provide you with information about the incentive and obtain your consent before enrolling you in such a program. You have the right to withdraw from these programs at any time.
8. Changes to this CCPA Disclosure
We may update this CCPA Disclosure from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page with a revised "Last Updated" date.
California Privacy Rights Act (CPRA) Compliance
In addition to the rights provided under the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA) grants California residents enhanced privacy rights.
These include:
Right to Correct: You have the right to request corrections to any inaccurate personal information we hold about you.
Right to Restrict Sensitive Information: You can limit the use of your sensitive personal information, such as your precise geolocation, health information, or racial/ethnic data, to what is strictly necessary.
Right to Know About Data Sharing: You can request information on whether your personal data has been shared with third parties.
Right to Access Historical Data: You can request access to personal data collected beyond the last 12 months under certain conditions.
To exercise any of these rights, please contact us at [digitalartbycarmen@gmail.com] for more detailed information on how we collect, use, and protect your personal information, please refer to the rest of this Privacy Policy.
Data Security
We take reasonable measures to protect the security of your personal information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the effective date indicated at the top of the page. Your continued use of the Site after any such changes constitutes acceptance of the updated Privacy Policy.
Contact Information
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us via the contact form on the home page.