Privacy Policy
Last Updated: 30 .04. 2026
This Privacy Policy outlines how Eternal Soul Writer ("we", "our", or "us") collects, uses, and protects your personal data when you visit eternalsoulwriter.com.
We are fully committed to your privacy and ensure compliance with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA & CPRA), and other applicable laws.
We have Data Processing Agreements (DPAs) in place with all third-party processors who handle personal data on our behalf.
1. Information We Collect
We may collect the following types of information:
a) Directly Provided by You
- Name and email (via contact forms, subscription forms)
- Coaching session details (for scheduling or communication purposes)
- Messages or inquiries you send us
- Order details, shipping information, and payment confirmation (for ESW Print Shop purchases)
b) Automatically Collected
- IP address and browser/device data (for analytics and security)
- Website usage (pages viewed, time on site, referral sources)
- Cookies (see our Cookie Policy for full details)
2. How We Use Your Data & Legal Basis (GDPR)
We process your personal data only where we have a lawful basis to do so. The table below outlines each processing activity, its purpose, and the legal basis under GDPR Article 6.
| Processing Activity | Purpose | Lawful Basis |
| Contact form submissions | Responding to inquiries or messages | Legitimate interests |
| Newsletter subscription | Sending updates, product launches, shop news | Consent |
| Website analytics (Google Analytics) | Improving website functionality and user experience | Consent |
| Google Ads / AdSense | Displaying relevant advertisements and measuring performance | Consent |
| Affiliate link tracking | Earning commissions via third-party affiliate programs | Legitimate interests |
| Coaching services | Providing and managing coaching sessions | Contract performance |
| ESW Print Shop orders | Processing and fulfilling Print-on-Demand purchases | Contract performance |
| Security and fraud prevention | Protecting users and the website | Legitimate interests |
We do not sell, rent, or misuse your data - ever.
For EU/EEA visitors, consent is obtained via our cookie consent tool (Osano) before any analytics or advertising cookies are loaded. You may withdraw consent at any time via the cookie preference center on this site.
3. Data Retention
We retain your personal data only for as long as necessary for the purpose it was collected, or as required by law.
| Data Type | Retention Period |
| Newsletter subscribers | Until unsubscribed, plus 30 days |
| Contact form submissions | 12 months from submission |
| Coaching session notes/communications | Duration of coaching relationship, plus 12 months |
| ESW Print Shop order records | 5-7 years (tax and legal compliance) |
| Google Analytics data | 26 months (Google's default retention setting) |
| Advertising/ad performance data | As determined by Google's retention policies |
| Affiliate tracking cookies | Duration set by the third-party affiliate platform |
After the applicable retention period, data is securely deleted or anonymized.
4. Coaching Services & Confidentiality
If you book coaching through eternalsoulwriter.com:
- Sessions may take place via Facebook Messenger or other agreed platforms
- We store only the minimum data required to manage sessions
- No screenshots, recordings, or private session details will be shared without mutual consent
Important notice regarding Facebook Messenger: Facebook Messenger is operated by Meta Platforms, Inc. and is subject to Meta's own data practices. Standard Messenger conversations are not end-to-end encrypted by default. We recommend reviewing [Meta's Privacy Policy] before sharing sensitive personal information via this channel. If you prefer a more private communication method, please contact us to discuss alternatives.
For full terms, please refer to our Coaching Policy.
5. Affiliate Links & Tracking
We participate in affiliate programs including:
- Amazon
- Temu
- Profitshare
- Other trusted partners
When you click an affiliate link, a cookie may be placed on your device by the third-party retailer to track your visit and allow us to earn a commission from qualifying purchases - at no extra cost to you. These cookies are managed by the third-party retailer, not by us.
Affiliate Activity - Eternal Chic
"Eternal Chic" is an affiliate boutique operated as part of this website. We do not sell or ship physical products. All purchases are processed directly by third-party platforms (e.g., Temu or other partner sites). Please review their privacy policies for information on how they handle your data.
6. Blog Content & Embedded Media
Our blog includes personal insights, tips, and affiliate links. Some posts may also contain:
- Social media posts
- Product widgets
These third-party platforms may track your interaction independently. Please consult their respective privacy policies for more information.
7. Social Media Privacy
Links on our site may direct you to external social platforms. Data collected on those platforms is governed by their respective privacy policies:
8. External Links & Third-Party Sites
Our website contains links to external sites, including:
- Amazon
- Temu
- Profitshare
- Social media platforms
We do not control these sites and are not responsible for their content, cookies, or privacy practices. Please review their terms and privacy policies before use.
9. Cookies
We use cookies for:
- Site functionality
- Analytics (via Google Analytics) - loaded only with your consent
- Advertising (via Google Ads and AdSense) - loaded only with your consent
- Affiliate link tracking
- Consent management (via Osano, our cookie consent tool)
- Secure checkout and Print-on-Demand functionality through ESW Print Shop
Full details are available in our Cookie Policy.
For EU/EEA visitors: Analytics and advertising cookies are not loaded until you have given explicit consent through our Osano cookie banner. You may change your preferences at any time via the cookie settings on this site.
You can also manage cookie preferences through your browser or opt out of Google Analytics tracking via:
https://tools.google.com/dlpage/gaoptout
10. Google Ads & AdSense
Eternalsoulsriter.com uses Google Ads and Google AdSense to display relevant advertisements and measure performance. These services use cookies and tracking technologies to:
- Serve personalized ads based on your interests and browsing behavior
- Measure ad impressions and campaign performance
- Prevent fraudulent activity
Data Handling:
- Ad personalization data is anonymized and does not include personally identifiable information (PII).
- Data may be shared with Google for reporting and compliance purposes under [Google's Privacy & Terms]
- These cookies are only loaded after you have given consent via our cookie consent tool (Osano).
You can manage or opt out of personalized ads at any time:
[Network Advertising Initiative Opt-Out]
All advertising activity on this site complies with Google's Publisher Policies, GDPR, and CCPA/CPRA standards.
11. ESW Print Shop & Print-on-Demand Orders
Eternalsoulwriter.com hosts ESW Print Shop, a Print-on-Demand (POD) store. When placing an order:
- We collect your name, address, email, and order details to process and fulfill your purchase.
- Payment information is securely processed via Stripe, our encrypted payment provider.
- Your order details are securely shared with our third-party fulfillment partner solely for the purpose of producing, packaging, and shipping your items.
- ESW Print Shop does not store or have access to full credit card data.
- We retain order records (excluding card data) for 5-7 years for tax and fulfillment compliance purposes.
For shipping timeframes, refunds, and fulfillment details, please review the ESW Print Shop Policy.
12. Newsletter Subscriptions
You may voluntarily subscribe to the Eternal Soul Writer newsletter to receive:
- Product launch news (including ESW Print Shop collections)
- Blog and book updates
- Discounts, shop policy changes, and creative resources
We collect only your name and email address for this purpose. Your subscription is based on your freely given consent, which you may withdraw at any time via the "Unsubscribe" link in our emails or by contacting us directly.
Your subscription data is never shared or sold to third parties.
13. International Data Transfers
Some data may be transferred outside the EU/EEA (e.g., to servers in the United States). We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) as approved by the European Commission, to keep your data protected in accordance with GDPR requirements.
14. Data Protection & Security
- Your data is securely transmitted via SSL/TLS encryption (enabled by Hostinger).
- Data collected via forms is stored on Hostinger's secure infrastructure.
- Only the website owner (Carmen) has access to personal data.
- Payment data is processed securely via Stripe - we do not store card details.
- We take all reasonable technical and organizational measures to prevent misuse, unauthorized access, or loss of your data.
15. Your Data Rights (GDPR & EU/EEA Residents)
As a visitor from the EU/EEA, you have the right to:
- Access the personal data we hold about you
- Correct or update inaccurate data
- Request deletion of your data ("right to be forgotten")
- Object to certain processing activities
- Restrict processing in certain circumstances
- Data portability - receive your data in a structured, machine-readable format
- Withdraw consent at any time, without affecting the lawfulness of processing before withdrawal
You also have the right to lodge a complaint with your national supervisory authority. If you are based in Romania, the relevant authority is:
Autoritatea Naţională de Supraveghere a Prelucrării Datelor cu Caracter Personal. (ANSPDCP)
Website: [www.dataprotection.ro]
To exercise any of your rights, contact us via the form or email listed in Section 18 below.
16. CCPA & CPRA (California Residents)
If you are a California resident, you have the right to:
- Know what personal data we collect and why
- Request deletion of your personal data
- Opt out of the sale or sharing of your data (Note: We do not sell personal data)
- Non-discrimination for exercising your rights
To submit a request, please contact us using the form on the website or by email.
17. Children's Privacy
Our content is not intended for individuals under the age of 16 (or the applicable minimum age of digital consent in your country of residence, which under GDPR is no lower than 13). We do not knowingly collect personal data from children.
If you believe your child has submitted personal information to this site, please contact us immediately so we can promptly delete it.
18. Who We Are (Data Controller)
This website is operated solely by:
Carmen
CEO & Sole Operator eternalsoulwriter
Website: eternalsoulwriter.com
Email: digitalartbycarmen@gmail.com
- No team members or moderators have access to or manage your personal data.
- This site is not currently operating under a registered legal entity (e.g., PFA/SRL).
- If that changes, this policy will be updated to reflect the new data controller details.
19. Contact
For questions, data access requests, deletion requests, or any privacy concerns:
Email: digitalartbycarmen@gmail.com
Contact Form: Available on home page
We aim to respond to all requests within 30 days, as required under GDPR.
20. Updates to This Privacy Policy
We may update this policy periodically to reflect changes in our practices, services, or legal obligations. The "Last Updated" date at the top of this page will always reflect the most recent revision.
We encourage you to review this policy regularly, especially following updates related to the ESW Print Shop, payment processing, Google advertising services, or applicable data protection laws.
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