E-store Policy

E-Store Policy

Last Updated: 17.05.2025

1. Introduction

Welcome to eternalsoulwriter.com!
I appreciate your interest in my digital products and services. Before making a purchase, please review the policies below carefully to ensure a transparent, safe, and enjoyable shopping experience.

2. Digital Products Offered

My e-store features a variety of digital products I have personally created or curated, including but not limited to:

• Planners

• Calendars

• E-guides

• Coloring and activity books for kids

• PDF versions of paperback books sold via Amazon KDP

3. Intellectual Property Rights and Use Restrictions

All digital products sold on this site are copyrighted material, created and owned exclusively by me, Carmen. This includes original content, illustrations, text, layouts, and design elements.

• I maintain full ownership and intellectual property rights over all products.

• I use and will continue to use a Canva Pro subscription, which grants me exclusive rights to all downloaded content for commercial use.

• Your purchase grants you a personal, non-transferable license to use the product for your own personal use only.

• No part of my products may be resold, redistributed, copied, modified, or claimed as your own.

• You may not use my digital products to create derivative works or for commercial resale.

• The presence of my name or brand on covers and content affirms my authorship and ownership.

4. Payment, Refunds, and Returns

• All sales are final due to the nature of digital products.

• No refunds or returns are available once a purchase is completed and the product delivered.

• Please ensure you review product details carefully before purchase.

5. Purchase and Delivery

• Secure checkout via Stripe.

• Products are delivered instantly by email after successful payment.

• No VAT (TVA) is charged on digital products sold directly via this website.

• Gift cards and promo codes may be used where applicable.

6. Age Restriction and Fraud Prevention

• Purchases are allowed only for customers aged 18 or older.

• Any fraudulent activity or unauthorized use will be reported to authorities.

• I do not authorize any other sellers or platforms to sell my digital products.

• If you see my products sold elsewhere without my permission, please report it immediately.

7. Pricing, Promotions, and Product Availability

• I reserve the right to change prices, add discounts or promotions, remove products, or close the e-store at any time without prior notice.

• All product modifications or updates are exclusively controlled by me as the owner and creator.

• This includes adding or removing downloadable PDF versions of my paperback books.

8. Intellectual Property Enforcement

• Unauthorized use, copying, redistribution, or resale of my digital products or ideas constitutes copyright infringement.

• I will actively pursue enforcement of my rights via DMCA takedown requests, legal action, and court proceedings if necessary.

• This includes removing fake content, misleading information, duplicated work, or impersonation on other websites or platforms.

• Screenshots or reposts of my content shared publicly without my explicit permission—especially when used to misrepresent, redistribute, or profit from my work—will be addressed legally.

9. Support and Contact

Thank you for supporting my creative work!
If you have questions or need assistance, please contact me via the Contact Form on the homepage.
I’m here to help ensure your experience is smooth and positive.

10. Policy Updates

These policies may be updated or modified at my sole discretion.
Changes become effective immediately upon posting to this website.
Please review this page regularly before making purchases.

11. Final Note

By purchasing from eternalsoulwriter.com, you agree to comply with all terms above, respecting my creative rights and the nature of digital products.

Best regards,
Carmen
Owner & Creator of eternalsoulwriter.com