Welcome to Q&A page
Purpose : Bringing clarity and keeping visitors informed about products and website through Q&A format.
Frequently asked questions
About the website
Q1: What is eternalsoulwriter?
eternalsoulwriter is a brand name born from my deep passion for life and the quest for spiritual meaning. I believe every human being possesses an eternal soul. As we navigate our human existence on Earth, we are guided by the wisdom and knowledge of God, enabling us to inscribe our unique life signatures.
I embrace my identity as an eternal soul, and through eternalsoulwriter, I choose to chronicle my life's journey.
Q2: What inspired the creation of eternalsoulwriter?
The creation of eternalsoulwriter was inspired by my personal journey and the desire to explore and share the spiritual aspects of life. My passion for understanding the deeper meaning of our existence and my belief in the eternal nature of the soul motivated me to create this platform. Through eternaleoulwriter, I aim to connect with others who share similar interests and provide them with tools and guidance for their own spiritual journeys. You can read more about my insights and experiences in my blog articles, where I delve deeper into these spiritual themes and offer practical advice.
Q3: What is the mission of eternalsoulwriter?
The mission of eternalsoulwriter is to inspire and empower individuals to explore their spiritual paths and embrace their eternal nature. By offering digital products and coaching services, I aim to provide valuable resources and support to help people navigate their personal and spiritual growth with clarity and confidence.
Q4: What sets eternalsoulwriter apart from other brands?
eternalsoulwriter stands out due to its deeply personal and authentic approach. Each product and service is created with a genuine passion for helping others find spiritual meaning and live their best lives. My unique blend of life experience, spiritual insight, and commitment to quality ensures that everything I offer is both meaningful and impactful.
About the products
Q5: What types of digital products do you offer?
I offer a variety of digital products, including calendars, planners, guides, kids' books, and more. I am continually expanding my collection, so be sure to check my e-store on my website regularly for the latest additions!
Q6: How can I access and download my purchased digital products?
To access my digital products from the e-store, you must be 18 or older and use your own credit card. Fraudulent activities, such as using someone else's credit card, will not be refunded and may result in legal action.
To purchase a digital product:
1. Visit the e-store page and select the product you wish to buy.
2. Add the product to your cart and proceed to checkout.
3. Complete the payment using our secure payment method, Stripe.
Once the payment is successfully processed, you will receive an email with a download link. Ensure you provide a valid email address to receive this link. The link will be available for 48 hours, so download your digital product promptly.
All my digital products are provided in PDF format, ready for printing. You may print them for personal use only, respecting my intellectual property rights. No commercial use or resale is permitted.
Q7: Are there any special requirements or software needed to use your digital products?
No special software or tools are needed to use my products effectively. However, for the best experience, I recommend downloading and viewing the products on a PC. To print items like calendars, planners, guides, and kids' books, you will need a modern, high-quality printer and good quality paper. The final product's quality depends on your printer and paper quality.
Q8: How much does a digital product cost?
My pricing varies based on the type and complexity of the product . I offer a range of options to fit your needs and budget:
- Digital Products: Prices range from €2.12 to €7.77, with some products exceeding €15, €30, €50, and beyond, depending on their nature and intricacy.
Custom Digital Products
Personalized Digital Products:
In the near future, there will be options for custom activity books, journals, planners, etc.
Customization Options:
Discuss page numbers, dimensions, and content type before starting the project.
Price range: 80 to 180 euros (or more), depending on complexity.
Pricing includes Canva subscription, hourly project rate, and number of pages/complexity.
Example: A simple custom coloring book might cost under 80 euros but not less than 50 euros.
How to Order Custom Digital Products:
Reach out via the contact form on the homepage.
Provide details about the custom product you want.
Agree on a common price range based on the complexity of the project.
For any further queries or to book a session, visit the homepage and follow the provided instructions.
Q9: How Can I Contact You?
You can reach me through the contact form available on my homepage or via any of my social media platforms. I am always happy to answer your questions and engage with you.
However, please note that any hateful comments or messages, sexually explicit language, pictures, or clips will be reported. I do not engage in harmful or negative exchanges of communication, nor do I communicate with minors.
About the services
Structure, Duration, and Goals of Coaching Sessions
1. One-Time Coaching Session (30 minutes)
- Structure:
Initial introduction and getting to know each other.
Discussion of your current situation.
Identifying immediate issues and finding a temporary solution.
- Duration: 30 minutes.
- Goal: To understand your situation and provide immediate, actionable solutions.
2. Monthly Basic Plan Coaching Sessions
- Structure:
Regular sessions tailored to your specific needs.
Identifying your needs and setting goals.
Assigning homework, providing tips and solutions.
Learning new skills and improving communication styles.
Continuous support and progress tracking.
- Duration: Flexible (based on monthly plan).
- Goals: Sustainable progress, skill improvement, and personal growth in your desired area of life.
Booking a Coaching Session
Types of Coaching Offered:
Relationship Coaching
Life Coaching
Spiritual Coaching
Steps to Book a Coaching Session:
1. Choose the Type of Coaching:
- Decide which coaching service suits your needs (relationship, life, or spiritual coaching).
2. Read the Session Descriptions:
- Review the details and objectives of each coaching session to ensure it aligns with your goals.
3. Booking and Payment:
All coaching sessions are conducted via Facebook Messenger.
Payments are made through the website using STRIPE.
You can offer additional thank-you gifts (e.g., Amazon gift card, Revolut tribute) post-session or after completing a monthly plan, but this is optional.
4. Schedule Your Session:
Click the "BOOK NOW" button .
Select the month, date, and hour for your session.
Confirm your booking and proceed to checkout.
5. Confirmation and Session Details:
You will receive an email confirmation and an invoice.
Check both your inbox and spam folder for the confirmation email.
Share your Facebook page link via email for the Messenger session.
6. Session Day:
Be punctual for your booked session time.
Sessions are strictly text-based due to the coach's hearing deficiency.
Respect the 30-minute timeframe.
Confidentiality and Privacy:
All sessions are confidential.
Clients may share pictures or homework voluntarily, and these will not be stored on personal devices.
Read and understand the shop policy, privacy policy, cookies policy, and T&C.
Note that refunds are not available for coaching services.
Technical Support
Handling Technical Issues with Digital Products
- Product Quality Assurance: All digital products are personally revised to ensure no mistakes.
- Reporting Issues:
- If you encounter multiple mistakes or technical issues with a digital product, please reach out through the contact form available on the homepage of the website.
- Clearly describe the issues you are facing so that I can address them promptly.
- Resolution:
- Refunds are not provided for digital products.
- If errors are detected, I will correct them and resend the revised PDF file to you.
Updating or Upgrading Digital Products
- PDF Format: Digital products are provided only in a flattened PDF format to protect copyright.
- Modification Restrictions:
- Customers are not allowed to modify or resell digital products, as this violates shop policies and copyright laws.
- Device Compatibility:
- PDF files can be read on phones, tablets, laptops, or PCs.
- Printing the PDF for personal use is allowed for ease of reading.
- Printing Issues:
- Use a professional printer for the best results.
- Technical issues with your printer or the printing process are not covered by my support.
If you encounter any issues or need further assistance, please use the contact form on the homepage. I am committed to ensuring you fully enjoy the content provided.
The booking process is simple, fast, and secure. Don't hesitate to book your coaching sessions with me today! Let's bring back harmony into your life, make meaningful changes, and progress together.
The ordering process is simple, easy, and fast. Showing you these screenshots will help you understand what to expect before, during, and after ordering something on my website. Therefore, always pay attention to details.
As you can see, my website does not charge any VAT for digital products or coaching services, making them much more affordable for you as a new customer on my website.